Return Policy:
At Solariq, we strive to provide high-quality print-on-demand products, made specifically to order. Due to the unique nature of our products, we do not support returns or exchanges for items ordered in the wrong size, color, or if the customer simply changes their mind.
However, we stand by the quality of our products. If your order arrives damaged or there is a manufacturing error, we will gladly offer a free reprint or a full refund. To qualify for this, please contact us within 30 days of receiving your product.
To help us process your return or address any concerns effectively, please follow these steps:
1. Capture Images of faults.
Take clear photos of the product, focusing on the issue you are experiencing.
2. Email Us:
Send the images to our customer support team at Solariq.digital@outlook.com
3. Provide Details:
In your email, include your contact details, a brief description of the issue, your order number, and any other relevant information.
Once we receive your email, our team will review them. We will then reach out to you with further instructions or resolutions.
